The AI Employee is versatile and can: Receptionist Duties: Answer inbound calls, receive appointment requests, and schedule appointments via SMS or chat.

Customer Support: Handle incoming calls, texts, and webchats, answer FAQs, escalate issues, and manage basic customer complaints.

Data Collection: Conduct guided questionnaires by asking up to 10 (or more) qualifying questions to gather customer details.

Call Transfers: Route calls to the appropriate department or human operator when necessary.

The onboarding and training process is streamlined and typically takes 30 minutes or less. Once we receive your business information (such as website content, documentation, and current scripts), we handle the integration and testing so you can start using it almost immediately.

Training Process: Unlike general conversational tools, the AI Employee is specifically trained with your business information—including website content, PDFs, Google Docs, or existing scripts—to provide accurate, brand-aligned responses.

Memory & Data: It manages brand new interactions without pulling historical customer data, ensuring consistent, real-time service. Continuous Improvement: It learns from ongoing interactions while adhering to pre-trained guidelines for tone and responses.

Absolutely. The AI Employee offers:

Voice Options: Over 50 different voice options (male and female) so you can choose the one that best fits your brand.

Messaging Style: Customizable language and tone settings—including keyword emphasis or restrictions—to ensure conversations align with your brand’s voice.

At this time, the AI Employee is designed exclusively for inbound communications. It handles incoming calls, texts, and webchats; outbound calling features are not yet available.

The AI Employee is optimized for inbound interactions. While it processes communications from both landlines and mobile phones, certain restrictions (such as SMS delivery issues for landlines) may occur. If an error happens, please report it (with a screenshot if possible), and our support team will address it promptly.

It provides real-time notifications through:

Alerts: Email and text message notifications when a new call, SMS, or chat is received.

Transcriptions: Full transcriptions of each interaction available on a user-friendly dashboard for later review.

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Our system includes a comprehensive dashboard that shows:

Real-Time Analytics: Call volumes, average call times, and key performance indicators.

Goal Tracking: You can set primary and secondary goals (e.g., number of calls handled) via a customizable form.

Sentiment Analysis: The system gauges the sentiment (positive, neutral, or negative) of interactions to help maintain a friendly and supportive tone.

We offer two flexible pricing options:

Pay-As-You-Go Plan:

Usage Cost: Approximately $0.52 per minute for AI voice calls. With an average call lasting about 1.5 minutes, each call costs roughly $0.78 on average.

Recharge System: The system automatically recharges your account after every $10 spent. For each $10 recharge, you receive approximately:

130 text message interactions OR

20 minutes of voice calls

(These amounts can be adjusted as needed.)

Subscription Fee: A monthly maintenance fee is currently around $150/month (subject to updates).

Flexibility: You can choose to run the AI Employee 24/7 or have it active only for missed calls.

Unlimited AI Plan:

For $500 per month, you receive unlimited usage across all our AI-powered services, including:

Voice AI: Unlimited usage

Conversation AI: Unlimited usage

Reviews AI: Unlimited usage

Funnel & Website AI: Unlimited usage

Content AI: Unlimited usage

Workflow AI Assistant: Unlimited usage

Choose the plan that best fits your business usage and scale.

Yes. It can be configured to operate 24/7 or set to respond only to missed calls, depending on your business needs.

Our team manages all integrations. We provide a smart phone number for the AI Employee so that you can either forward your existing number or replace it entirely. This ensures a seamless operation with your CRM and other communication tools.

While it does not automatically send periodic email or text reports, the AI Employee’s dashboard offers detailed analytics—including call counts, sentiment analysis, and lifetime value (LTV) metrics. We’re also developing comprehensive media kits and pamphlets that compile all relevant performance data into one convenient resource.

The AI Employee is designed to be a highly cost-effective alternative:

Cost Savings: It costs a fraction of what you’d spend on a full-time or part-time employee, given its per-minute pricing and on-demand availability.

Efficiency: It’s available 24/7 without the overhead of training or salaries and can handle multiple customer interactions simultaneously, enhancing overall operational efficiency.

We offer comprehensive support, including:

Onboarding Assistance: Our team handles integration and initial testing.

Technical Support: Detailed tutorials, live chat, and email support are available to address any issues.

Feedback Loop: We encourage you to report any concerns or errors so we can continuously improve the AI Employee’s performance.